FAQ

Is there a minimum order?  For most items no. If a design must be screen printed, then there is a small minimum order of 12 required. Most designs can also be done out of vinyl if fewer than 12 are needed!

What files are acceptable for artwork? Ideally vector art is best: EPS, PDF, AI (Adobe Illustrator), CDR (Corel Draw) or Freehand files.  If vector art is not available, then a high resolution image (JPG, or GIF) would be desirable.  If neither is available please let us know what you do have and contact our art department as they will be able to assist in creating a file that is suitable for screen printing, embroidery, laser appliqué, or laser etching.

What is digitizing? Digitizing is the process of converting a picture to stitches.  This is necessary for embroidery and appliqué orders.  Digitizing is a one time process for new artwork and does not apply to digitized stock fonts already on file.

How do I get artwork to Intense Threads? Artwork can be emailed.

Can Intense Threads handle rush orders?  Yes! Just contact us with your order information and requested turn around time and we will let you know if there are any problems.

Is your question not listed? Then please contact us with your question, we will be more than happy to answer it.